Despite significant financial and operational challenges in 2023, Hydro Ottawa was able to advance our vision for a smart energy future and meet the needs of our customers and community for reliable, cost-effective and innovative services.
We continued to deliver value for our shareholder and support our local community, with a focus on implementing sustainable energy solutions and strengthening the resilience of our grid.
We’re committed to achieving net-zero operations by 2030 and becoming the first municipally-owned utility in Canada to reach this critical milestone. From electrifying our fleet, to decarbonizing our operations, to planning our first low-carbon substation, we made steady progress in 2023 on the journey towards our “moonshot” goal.
Wherever there’s an opportunity in our community to transform how we use energy, Hydro Ottawa wants to be there to help bring the possibilities to life. In 2023, we moved the needle on numerous local projects featuring cutting-edge sustainability solutions.
We’re always looking for ways to enhance customer value and become more efficient by harnessing digital solutions. Last year we expanded our digital toolkit to improve outage communications, strengthen our cybersecurity, and increase productivity.
From rooftop solar panels to battery storage, distributed energy resources (DERs) are driving the energy transition, and delivering benefits for customers and the grid at large. Hydro Ottawa continued its push in 2023 for greater use of DERs by supporting customer adoption of electric vehicles and enabling electricity conservation projects in our community.
Our financial performance in 2023 was impacted by several operational challenges. However, we were still able to continue growing and diversifying our revenue, and our overall financial position and outlook remain strong.
As a committed community partner, Hydro Ottawa embraces the responsibility to maintain credibility with our customers and stakeholders. Over the past year, we sought to build greater trust through a range of community engagement and support initiatives.
In order to deliver the highest quality services to our customers and remain a top employer, Hydro Ottawa strives to foster a safe, healthy work environment and a skilled, diverse workforce. In 2023, we maintained safety as our top priority, invested in our people, and established new partnerships to promote diversity, equity and inclusion.
Putting the customer at the centre of everything we do is the essence of Hydro Ottawa’s business strategy. In line with this posture, we took steps in 2023 to enhance customer choice and convenience, make critical investments in grid reliability, and improve our emergency response capabilities.
We’re committed to achieving net-zero operations by 2030 and becoming the first municipally-owned utility in Canada to reach this critical milestone. From electrifying our fleet, to decarbonizing our operations, to planning our first low-carbon substation, we made steady progress in 2023 on the journey towards our “moonshot” goal.
Click this link to view the comprehensive financial statements from our 2023 Annual Report.
To learn more about Hydro Ottawa’s numerous initiatives and accomplishments in 2023, follow this link to read our full 2023 Annual Report.
To learn more about Hydro Ottawa’s numerous initiatives and accomplishments in 2023, follow this link to read our full 2023 Annual Report.
To learn more about Hydro Ottawa’s numerous initiatives and accomplishments in 2023, follow this link to read our full 2023 Annual Report.
2711 Hunt Club Road, PO Box 8700
Ottawa, ON K1G 3S4
[email protected]
Phone: (613) 738 6400
Fax: (613) 738 6403
© 2024 Hydro Ottawa Holding Inc.
